Agency

Frequently asked questions

These are general questions. Questions about a specific service are on that service’s page.

Working together

Who runs my project?

Our founder, who reads every enquiry, runs the brief and answers your questions personally.

How do we keep in touch during the project?

In a shared project chat on Telegram, or by email if you prefer. Every update goes there. We call when it’s useful.

Do you work with clients in other cities and countries?

Yes, we work online. We build sites in Ukrainian and English.

Payment

How do I pay for a website?

By card or bank transfer: 50% when you approve the prototype, the rest at launch. There are no other charges for the site apart from your domain.

How do I pay for ads and SEO?

You pay for ad setup once, before we start. Ad management and SEO are paid at the start of each month. You can stop from the following month: just send us a message. The ad budget goes directly to Google or Meta.

Can I pay from outside Ukraine?

Yes. Clients abroad get an English invoice in US dollars or euros.

Who owns what

Who owns the site, the accounts and the data?

You do. The domain, hosting, code, Google and Meta ad accounts, Search Console and GA4 are all set up in your name. We work as invited users. If we stop working together, everything stays with you.

What if I want to work with someone else later?

You simply remove our access. The site, code, campaigns and their history stay with you, and anyone else can pick them up.

Pricing

Why are there no prices on the site?

The price depends on the scope: the number of pages and templates, the copy, integrations, cities and campaigns. So we price each project after a short brief. How we price.

What does a proposal include?

The scope, stages, timeline, price and payment schedule. We send it in writing after the brief.

Can the price change during the work?

Only together with the scope, and only once you agree. If you want to change the scope, we first agree what changes and what it costs, and only then do the work.

How a website, ads and SEO project runs: How we work

Didn’t find an answer? Write to us

We reply within 15 minutes during working hours and suggest a time for a brief.

What you need (optional)
Add project details
How many locations or cities you have
What you already have
When you want to start

Brief template (DOCX)

We reply within 15 minutes during working hours.

Order

Leave a phone number, @Telegram or email. We’ll reply within 15 minutes during Kyiv business hours.

Or email us →